Help & FAQ

This section helps you to view the different Profile details and edit them. 

This contains the sub-sections 

1. Executive Profile

2. Company Details

3. Company Address

Within the Executive Profile you can view the Name and the contact details. It also allows you to change the password.

To Update the Profile

1. Go to the Account Information sub-section.

2. Edit the existing First Name.

3. Edit the Last Name.

4. Edit the current position.

5. Edit the Phone detail.

6. Click on Update.

This is the Email Address with which you have logged in and thus cannot update it.

To Change Password

1. Go to the Change Password Sub-section.

2. Provide the Old Password (your current password).

3. Fill in the New Password.

4. Re-enter the password.

5. Click on Change Password to proceed.

It is also displayed below the Change Password Sub-Section when the password was last changed.

1. Go to the profile section and within it click on the Company Info Tab.

2. Edit the existing Company.

3. Edit the FDA Registration Number.

4. Edit the existing Phone number.

5. Edit the current Address.

6. Accordingly edit the previously provided City name. 

7. Update the existing Year of Company Registration.

8. Update the total number of Employees working in the organization.

9. Edit the provided company Website 

10. Edit the existing Overseas Office Address.

11. Update who the Person in Charge is.

12. Edit the name of the State.

13. Edit the Country by selecting another option from the available ones.

14. Edit the current Zip Code.

15. Update the Company Description.

16. Choose a new profile banner.

17. Choose the new Company Logo.

18. Click on Update to proceed with the changes made. 

Click on View Profile under the Company Details Tab.

1. Go to the profile section and within it Click on Company Address Tab.

2. All the listed companies with their contact details are displayed under the Manage Address sub-section.

1. Click on the Action button provided for each listed company. 

2. Click on the Edit Option.

3. Edit the existing Address Type.

4. Edit the current Company.

5. Update the Email Address.

6. Edit the existing Phone detail.

7. Edit the current Address.

8. Update the City accordingly.

9. Edit the existing State name.

10. Edit the Zip Code accordingly.

11. Update the Country name.

12. Click on Submit to proceed with the changes.

13. Or Click on Cancel to abort the edit process and return to the listing page.

1. Click on Add a new Address in the Manage Address section.

2. Select the appropriate address type.

3. Fill in the name of the Company.

4. Fill in the valid Email.

5. Provide the phone number of the company.

6. Provide the correct address.

7. Fill in the name of the City accordingly.

8. Fill in the name of the State.

9. Provide the Zip Code accordingly.

10. Select the appropriate country.

11. Click on Submit to save the New Address Detail.

12. Or Click on Cancel to abort the process and return to the Manage address section.

1. Click on the Action button provided for the particular company.

2. Click the Delete option.

Under Manage Address section the listed Addresses have a distinct mention of the Address Type.

Yes, they can be the same.

No, the FDA registration number cannot be edited. It remains the same even if the ownership of the registered firm changes.

No, the FDA registration number cannot be edited. It remains the same even if the ownership of the registered firm changes.

The Company Info contains all the details of the company including the address whereas the Company Address only has the different address details of the company (shipping and the billing address).

This section lists all the orders made by you. It makes a list of the orders for which the invoice has been generated.

This lists all your orders for which the invoice has been generated.

This lists all the Pending Sales Orders. The status field here depicts whether the order is open or not.

1. Click on the Credit Application sub-section present in the sidebar.

2. Click on Add Credit applications

3. Fill in the details appropriately.

4. Click on Submit.

It refers to the transactions that are exempted from tax at the State level.

Upload the valid copies of the exemption documents using the option provided.

No there are no provisions for this.

Presently we accept payments through Cheques and Electronic Fund Transfers.

Yes, you must provide valid documents for expediting your payment process. It is not mandatory if you decide to proceed with the usual pace.

This defines the payments made against the different Purchase Orders listed for the Buyer.

No, it is the list of the payments made.

This section helps you to view the different Profile details and edit them.

This contains the sub-sections

1. Executive Profile

2. Company Details

3. Company Address

4. Factory Details

5. Company Certificate Structured

6. Company Certificate

7. Business Type

8. Trade Activity

9. Statement Profile

To Update the Profile

1. Go to the Account Information sub-section.

2. Edit the existing First Name.

3. Edit the Last Name.

4. Edit the current position.

5. Edit the Phone detail.

6. Click on Update.

This is the Email Address with which you have logged in and thus cannot update it.

To Change Password

1. Go to the Change Password Sub-section.

2. Provide the Old Password (your current password).

3. Fill in the New Password.

4. Re-enter the password.

5. Click on Change Password to proceed.

It is also displayed below the Change Password Sub-Section when the password was last changed.

1. Go to the profile section and within it click on the Company Info Tab.

2. Edit the existing Company.

3. Edit the FDA Registration Number.

4. Edit the existing Phone number.

5. Edit the current Address.

6. Accordingly edit the previously provided City name.

7. Update the existing Year of Company Registration.

8. Update the total number of Employees working in the organization.

9. Edit the provided company Website

10. Edit the existing Overseas Office Address.

11. Update who the Person in Charge is.

12. Edit the name of the State.

13. Edit the Country by selecting another option from the available ones.

14. Edit the current Zip Code.

15. Update the Company Description.

16. Choose a new profile banner.

17. Choose the new Company Logo.

18. Click on Update to proceed with the changes made.

Click on View Profile under the Company Details Tab.

1. Go to the profile section and within it Click on Company Address Tab.

2. All the listed companies with their contact details are displayed under the Manage Address sub-section.

1. Click on the Action button provided for each listed company.

2. Click on the Edit Option.

3. Edit the existing Address Type.

4. Edit the current Company.

5. Update the Email Address.

6. Edit the existing Phone detail.

7. Edit the current Address.

8. Update the City accordingly.

9. Edit the existing State name.

10. Edit the Zip Code accordingly.

11. Update the Country name.

12. Click on Submit to proceed with the changes.

13. Or Click on Cancel to abort the edit process and return to the listing page.

1. Click on the Action button provided for the particular company.

2. Click the Delete option.

1. Click on Add a new Address in the Manage Address section.

2. Select the appropriate address type.

3. Fill in the name of the Company.

4. Fill in the valid Email.

5. Provide the phone number of the company.

6. Provide the correct address.

7. Fill in the name of the City accordingly.

8. Fill in the name of the State.

9. Provide the Zip Code accordingly.

10. Select the appropriate country.

11. Click on Submit to save the New Address Detail.

12. Or Click on Cancel to abort the process and return to the Manage address section.

Under Manage Address section the listed Addresses have a distinct mention of the Address Type.

Under Manage Address section the listed Addresses have a distinct mention of the Address Type.

Yes, they can be the same.

No, the FDA registration number cannot be edited. It remains the same even if the ownership of the registered firm changes.

The Company Info contains all the details of the company including the address whereas the Company Address only has the different address details of the company (shipping and the billing address).

Click on the Factory details tab and fill in the valid information. This information will help us know you better and will streamline the business process.

The certificates marked as Published can be viewed by the buyers and the unpublished ones await to be published before being viewed by the buyer.

1. Click on the Add Certificate button.

2. Fill in the appropriate details and provide the valid expiration date.

3. Click on upload.

Your certificate will be uploaded.

1. Click on the Edit button under actions.

2. Make the changes necessary.

3. Click on the Save Changes button.

Your certificate details will be edited.

Here you can select the different specifications and then click on Submit. This lets us know you better.

It is a systematic description of your business activities. It also contains your Company Certificate. It is useful in maintaining clarity.

It lets you manage your statement profile.

You can also update the details and then click on the Update button to save the changes made.

It lets you manage your statement profile.

You can also update the details and then click on the Update button to save the changes made.

1. Click on the Add Product sub-tab.

2. Under Product Information, fill in the appropriate details.

3. Click on Create.

The entry for your product will be created.

It is a list of all the products that you are supplying. You can also edit the product details by clicking on the Edit action provided.

Click on the Delete action. This will remove the product from your My Products List.

The documents pertaining to the products you are supplying can be downloaded by you. The documents of other products will not be visible to you.

1. Select the product for which you need to download the documents. You can select multiple products together.

2. Click on the Download Zip button.

1. Click on the Add button.

2. Under Document Information, Select the appropriate Product from the list of products (supplied by you).

3. Select the type of QC document.

4. Fill in the relevant information.

5. Click on Save.

The selected QC document will be added to the particular product.

1. Select the product for which you need the statement and click on it.

2. All the related statements will be listed below the product name.

3. Now select and click on the required statement.

Your statement will be displayed in PDF format. You can download or print it for future reference.

This helps you to manage your Warehouses.

To Add a Warehouse

1. Click on the Add Warehouse button.

2. Fill in the name of the new warehouse (it basically will be the name of the city where your warehouse is situated).

3. Provide the appropriate address of the above-mentioned Warehouse.

4. Click on Add.

Your Warehouse will be added to the list of your existing warehouses.

To Edit

1. Click on the Edit button for the corresponding Warehouse you want to edit.

2. Edit the details.

3. Click on Save Changes to update the details.

To Delete

1. Click on the Delete button for the corresponding warehouse you want to delete.

2. Select Ok in the pop-up.

The particular Warehouse will be deleted.

It is a list of the pending orders that depicts the due date and the status.

It is a list of all the purchase orders against which the payment is being made to you or is to be made.

This shows all the outbound order details against the purchase orders.

This shows all the outbound order details against the purchase orders.

It stands for Standardized Information on Dietary Ingredients.

This enables the viewing of the different SIDI Documents for both the Botanical and the Non-botanical category.

No.

It is the sole discretion of the buyer, nevertheless it is advisable to do so.

Here are some of the prime reasons you should decide on selling your products with us:

· We have 5,000+ pre-qualified registered members.

· We have 500+ ingredients already listed on our site

· We receive more than 70% reorders

· We receive around 100 new registrations per month

· Around 50+ new buyers connect with us per month

· We receive around 25,000+ page views per month

Some of the key benefits of creating your seller account with us are discussed below:

· We offer an intricate listing for each ingredient.

· We store your products in our USA warehouse & guarantee next day shipping once an order is received.

· You will be assisted by a dedicated account manager, who will be committed towards the successful sale of your products.

· You can take advantage of free marketing of your products by our professionally competent marketing team.

· You will be assisted by prompt, dedicated customer support.

We have an extensive range of effective marketing plans to help you with:

· SEO for all the pages

· Email circulation to over 5000 prospective customers

· Email template and content

· Social media banners

· Infographics

· Demographics study

· Brand recognition

· Consumer research

· Guest posting opportunities on our website

· Highlighting your new products in our weekly client newsletters

· If the seller has agreed to our Terms and Conditions that we have shared with him initially, he has to fill in and submit our vendor questionnaire.

· After verification of all the documents, we will suggest the seller the products to ship to our USA warehouse.

· Next, the seller has to sign the Agreement with us, after which we will provide him the Green Jeeva seller account credentials.

· The seller can then ship his products to our warehouse and once the products reach us in the USA, the seller can start selling with us.

The documents that you will need to submit varies depending on the product that you are intending to sell with Green Jeeva. Having said that, certain mandatory documents that you will need to submit for your onboarding include:

· Allergen statement

· Melamine-Free statement

· Patent non-infringement statement

· WADA statement

· Composition statement

· Vegetarian-vegan statement

· CTPAT statement

· Fair & ethically sourced ingredients declaration

· GRAS statement

· GMO-Free statement

· Material safety data sheet

· Pesticide-sewage sludge free statement

· BSE-TSE free statement

· Continuing guarantee statement

· FSMA compliance statement

· Manufacturing process flow chart of powder

· Gluten-Free statement

· Natural statement

· FSVP statement

· Irradiation & ETO free statement

· Residual solvent statement

· Country of origin statement

· California proposition 65 declaration

· 15811 East Valley Boulevard City of Industry, CA. 91744

• This field indicates whether the quotation is still active or not. 

  Note - ‘Open’ means that it is Active.

This contains a list of the products that you add to your Wishlist on the product page. A product is added to the Wishlist when it is desired but there is no immediate intention to buy it.

No, the Wishlist is preserved even after the session expires.

1. A Wishlist contains the products that are desired, but Cart contains the products that are intended to be bought.

2. Wishlist does not have a checkout option for payment whereas this option is provided in the Cart.

No, there are presently no provisions for this.

This lists all the high-volume bids made for larger quantities of different products.

A High-Volume Bid can be made if the order quantity exceeds a particular limit that is being set.

This sub-section lists all the requests made for the samples of the different products.

Yes, a sample request can be registered even if the product is out of stock.

This sub-section lists the prices quoted by the customers. The decision of accepting it or not, solely depends on us.

Note – The quoted prices are considered only if they are rational and reasonable.

Yes, it depends on the order quantity.

Registration at Green Jeeva is simple and fast:

1. Click on the Register as Buyer button on the greenjeeva.com login page.

2. Fill in the valid Email address and Click on Next.

3. Submit the valid Company Information.

4. Fill in the Primary Contact Information appropriately.

5. Click on the Submit button.

6. Once you complete the registration process, a verification email will be sent to your registered email address after review. Click on the shared verification link to validate your email account and start using the resources at Green Jeeva.

If you face any problems while registering, please email us at info@greenjeeva.com.

1. Click on the Register as Vendor button on the greenjeeva.com login page.

2. Fill in the valid Email address and Click on Next.

3. Submit the valid Company Information.

4. Fill in the details appropriately.

5. Click on the Submit button.

6. Once you complete the registration process, a verification email will be sent to your registered email address after review. Click on the shared verification link to validate your email account and start using the resources at Green Jeeva.

If you face any problems while registering, please email us at info@greenjeeva.com.

To retrieve your password, Go to the login page.

2. Click on Forgot Password?

3. Please submit your registered email address with which you had created your account at Green Jeeva.

We will send you a password reset link at your email address, guiding you to reset your password instantly.

Note: Double check your email Inbox or Junk mail for email link to reset your password.